Terms & Conditions

  1. Mentool which trades under the company name of Mentool ( the supplier) supplies its goods and services to the customer (the client).
  2. The supplier reserves the right to alter these terms and conditions without notice to the client.
  3. Delivery can only be made to mainland UK, deliveries to other destinations can be arranged by the supplier.
  4. Delivery dates and times given by the supplier are estimates only. Every endeavour will be made to get the goods to the client within seven working days but during show periods there may be a further delay.
  5. The client shall make all necessary arrangements to take delivery of goods whenever they are tendered for delivery.
  6. Items are supplied subject to their availability. Whilst every effort will be made to hold sufficient stock if an order cannot be met, the client will be notified .
  7. The supplier reserves the right to make delivery by separate instalments tendering a separate invoice in respect of each instalment. If one or more instalment is not met this shall not entitle the client to treat the contract as a whole to be repudiated.
  8. The price payable for the goods ordered is the price shown on the website at the time the supplier receives the clients order. Whilst every effort is made to ensure that the correct price is displayed on the website, errors can occur. If the supplier discovers that such an error has occurred he will contact the client to inform him of the mistake and give the client the opportunity to cancel the order or pay the additional fee required.
  9. The supplier must receive payment for the goods ordered together with the required carriage costs before they can be dispached.
  10. The supplier reserves the right to alter prices and details on the website at any time without notice.
  11. The price on the website may be different to those on the trade fairs.
  12. Clients who shop on line must be 18 years or older.
  13. Ocassionally the same item may be dispatched but with a different manufacturers name on it, this will not effect product quality.